Australian AI receptionist comparison
Johnni AI publishes a $99-a-month headline offer and promotes customised call workflows, calendars, CRMs and job-management integrations. Its included call or minute usage was not clearly defined on the official homepage. Deskie AI Reception publishes a $149 standard price with 60 answered calls. Johnni may suit a business wanting a more customised, integration-led setup. Deskie may suit an eligible small business wanting clearer upfront usage predictability.
Official product information researched 13 July 2026. Last updated 13 July 2026.
This is a feature and pricing comparison, not a customer review score. Plans can change, so confirm current terms before buying.
Verified facts are separated from product-fit interpretation. Where an official site did not publish a detail, the table says so instead of estimating it.
| Criterion | Johnni AI | Deskie AI Reception |
|---|---|---|
| Australian availability and focus | Australian product positioned for trade and service businesses, with broader customised workflows also described. | Built for eligible Australian small businesses. |
| Published monthly pricing | $99/month is displayed on the official homepage. | Core: $149/month. |
| Introductory or trial offer | The current homepage promotes a 30-day free trial. | 14 free answered calls. No credit card. |
| Included usage | Not clearly published as a call or minute allowance. | 60 answered calls per month. |
| Overage or top-up model | Not publicly stated. | Top-ups are available after the included calls are used. |
| 24/7 and after-hours | Yes. The official site states 24/7 call answering. | Yes. Missed calls can be answered 24/7. |
| Caller-detail capture | Custom scripts and workflows can capture the data the business specifies. | Captures caller details and the business-specific questions configured for the call. |
| Owner summaries and caller confirmations | Detailed summaries are available through the dashboard or connected systems. A caller confirmation after the call was not publicly confirmed. | Texts the owner a call summary and sends the caller a confirmation message. |
| Appointment booking | Yes. The official site states that Johnni books into a calendar or CRM. | Available when configured. |
| Call transfers | Yes. Call transfer and routing workflows are stated. | Available when configured. |
| Recordings and transcripts | Yes. The official site describes summaries, transcripts and recordings in its dashboard or connected systems. | Not listed as a standard customer-facing feature on the current homepage. |
| Integrations | The site names calendars, CRMs and job systems including ServiceM8 and Simpro, and says API-based custom integrations are available. | Booking and transfer can be configured. A broad public integration catalogue is not published. |
| Setup approach | Custom scripts, workflows and integrations, with an existing or supplied number forwarded to the service. | Standardised setup with the business in about three minutes while keeping the existing number. |
| Likely workflow fit | Businesses wanting customised call logic and connections to existing systems. | Small businesses wanting focused missed-call answering and a clear answered-call allowance. |
| Important limitation to confirm | The included usage and the mapping between the displayed $99 price and plan levels are not clearly published. | The standard allowance is measured in answered calls. Top-ups are needed after 60. |
Johnni's current official homepage displays “Everything You Need For $99 A Month” and promotes a 30-day free trial. That is a lower headline monthly price than Deskie Core's standard $149 price.
The missing public detail is usage. Johnni's homepage did not clearly state how many calls or minutes are included, how excess usage is charged, or how its Mini and Advanced feature presentation maps to the $99 offer. Those points need direct confirmation before total monthly cost can be compared.
Deskie Core costs $149 a month and includes 60 answered calls. The standard price is higher, but the public allowance makes it possible to estimate capacity from the business's monthly call count. The lower headline price and the clearer allowance are different advantages, not proof that either product is always better value.
For a wider cost comparison, see reception service costs in Australia.
These details were not found clearly stated on the official site during the research check. That does not mean the capability or term is unavailable. It means a buyer should confirm it directly.
Johnni AI has a genuine customisation story. Its official site describes tailored call scripts, appointment booking, transfers, recordings, transcripts and connections to calendars, CRMs and job-management systems. The $99 headline price is also lower than Deskie's standard monthly price.
Deskie AI Reception provides more public usage clarity. A buyer can see the $149 standard monthly price and 60 answered-call allowance before making contact, then decide whether that capacity matches the business. Its workflow is centred on missed-call answering and SMS handoff rather than a custom integration project.
A business needing deep workflow integration may reasonably prefer Johnni, subject to confirming included usage, overage and setup costs. A smaller business seeking straightforward coverage and predictable answered-call capacity may prefer Deskie. The right choice depends on whether custom integration or upfront usage clarity matters more.
Compare all four shortlisted products in the Australian AI receptionist buyer's guide, or read how an AI receptionist works in Australia.
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Johnni AI's official homepage displayed a $99-a-month headline offer when checked on 13 July 2026. The included call or minute allowance and overage terms were not clearly published, so total usage cost should be confirmed directly.
Yes. The current official homepage promotes a 30-day free trial. Confirm the included usage, setup scope and conversion terms before starting.
Johnni emphasises customised scripts, workflows and integrations with calendars, CRMs and job-management systems. Deskie is a standardised AI Reception service with a published $149 price and 60 answered calls.
A clearly defined included call or minute allowance was not found on Johnni AI's official homepage during the 13 July 2026 research check.
Yes. Johnni's official site states that it can book into calendars or CRMs and supports call routing and transfers.
Yes. The official site describes detailed summaries, recordings and transcripts available through its dashboard or connected systems.
Deskie publishes both its standard monthly price and a 60 answered-call allowance. Johnni publishes a lower $99 headline price, but its included usage and overage terms were not clearly shown. Confirming those terms is necessary for a full cost comparison.