Australian AI receptionist comparison
One thing to check before comparing prices: a Deskie call and a competitor call are not always the same unit. With Deskie, a call only counts when there is a real enquiry, a name, a number, and what the caller wants. Spam, hang-ups, wrong numbers and time-wasters never count, and any dud that slips through is credited back. So Deskie's monthly calls are genuine enquiries, not raw call volume.
Johnni AI publishes a $99-a-month headline offer and promotes customised call workflows, calendars, CRMs and job-management integrations. Its included call or minute usage was not clearly defined on the official homepage. Deskie AI Reception includes 60 answered calls. Deskie Core: Limited time: $99/month (normally $149/month). $99/month for your first 12 months while your subscription remains active, then it reverts to the regular price. Johnni may suit a business wanting a more customised, integration-led setup. Deskie may suit Australian trades and service businesses wanting clearer upfront usage predictability.
Both products claim a natural voice. You can hear Deskie's for yourself right now, call 0485 017 007. No signup, no details, about 30 seconds. Try doing the same with the others.
Deskie is built for Australian trades and service businesses. A small number of industries are not supported, so confirm your industry before setup.
Official product information researched 13 July 2026. Last updated 16 July 2026.
This is a feature and pricing comparison, not a customer review score. Plans can change, so confirm current terms before buying.
Verified facts are separated from product-fit interpretation. Where an official site did not publish a detail, the table says so instead of estimating it.
| Criterion | Johnni AI | Deskie AI Reception |
|---|---|---|
| Australian availability and focus | Australian product positioned for trade and service businesses, with broader customised workflows also described. | Built for Australian trades and service businesses. |
| Published monthly pricing | $99/month is displayed on the official homepage. | Core: Limited time: $99/month (normally $149/month). |
| Introductory or trial offer | The current homepage promotes a 30-day free trial. | 14 free answered calls. No credit card. |
| Included usage | Included calls or minutes were not clearly published. | 60 answered calls per month. |
| What counts as a billable call | Not publicly stated. | Only genuine enquiries (name, number, and what they want). Spam, hang-ups and wrong numbers never count and are credited back. |
| Overage or top-up model | Not publicly stated. | Top-ups are available after the included calls are used. |
| 24/7 and after-hours | Yes. The official site states 24/7 call answering. | Yes. Missed calls can be answered 24/7. |
| Caller-detail capture | Custom scripts and workflows can capture the data the business specifies. | Captures caller details and the business-specific questions configured for the call. |
| Owner summaries and caller confirmations | Detailed summaries are available through the dashboard or connected systems. A caller confirmation after the call was not publicly confirmed. | Texts the owner a call summary and sends the caller a confirmation message. |
| Appointment booking | Yes. The official site states that Johnni books into a calendar or CRM. | Available when configured. |
| Call transfers | Yes. Call transfer and routing workflows are stated. | Available when configured. |
| Recordings and transcripts | Yes. The official site describes summaries, transcripts and recordings in its dashboard or connected systems. | Not listed as a standard customer-facing feature on the current homepage. |
| Integrations | The site names calendars, CRMs and job systems including ServiceM8 and Simpro, and says API-based custom integrations are available. | Booking and transfer can be configured. A broad public integration catalogue is not published. |
| Setup approach | Custom scripts, workflows and integrations, with an existing or supplied number forwarded to the service. | Standardised setup with the business in about three minutes while keeping the existing number. |
| Likely workflow fit | Businesses wanting customised call logic and connections to existing systems. | Small businesses wanting focused missed-call answering and a clear plan measured in answered calls. |
| Important limitation to confirm | The included usage and the mapping between the displayed $99 price and plan levels are not clearly published. | The standard plan is measured in answered calls. Top-ups are needed after 60. |
Johnni's current official homepage displays “Everything You Need For $99 A Month” and promotes a 30-day free trial. Deskie Core: Limited time: $99/month (normally $149/month). $99/month for your first 12 months while your subscription remains active, then it reverts to the regular price. The current headline monthly prices match.
The missing public detail is usage. Johnni's homepage did not clearly state how many calls or minutes are included, how excess usage is charged, or how its Mini and Advanced feature presentation maps to the $99 offer. Those points need direct confirmation before total monthly cost can be compared.
Deskie Core includes 60 answered calls. Deskie Core: Limited time: $99/month (normally $149/month). $99/month for your first 12 months while your subscription remains active, then it reverts to the regular price. The published included calls make it possible to estimate capacity from monthly genuine enquiry count. Confirm the current promotional terms before buying.
For a wider cost comparison, see reception service costs in Australia.
As a real example, one solo franchise operator runs around nine calls a day through Deskie.
These details were not found clearly stated on the official site during the research check. That does not mean the capability or term is unavailable. It means a buyer should confirm it directly.
If you need job-booking and field-service integrations such as ServiceM8, Johnni AI is a genuine option and may be the better fit.
But if your main problem is simpler, you are busy or on a job and calls are going unanswered, Deskie is the stronger choice. You keep your existing number and you only ever pay for genuine enquiries. Deskie Core: Limited time: $99/month (normally $149/month). $99/month for your first 12 months while your subscription remains active, then it reverts to the regular price.The moment a call comes in you get an SMS with the caller's details while the caller gets a confirmation, so the job does not ring the next business instead.
Compare all four shortlisted products in the Australian AI receptionist buyer's guide, or read how an AI receptionist works in Australia.
Call the live demo and hear exactly what your customers would hear. It takes about 30 seconds. No email. No signup. No forms.
Johnni AI's official homepage displayed a $99-a-month headline offer when checked on 13 July 2026. Its included calls or minutes and overage terms were not clearly published. Deskie includes 60 genuine enquiries. Deskie Core: Limited time: $99/month (normally $149/month). $99/month for your first 12 months while your subscription remains active, then it reverts to the regular price.
Yes. The current official homepage promotes a 30-day free trial. Confirm the included usage, setup scope and conversion terms before starting.
Johnni emphasises customised scripts, workflows and integrations with calendars, CRMs and job-management systems. Deskie is a standardised AI Reception service with 60 genuine answered enquiries. Deskie Core: Limited time: $99/month (normally $149/month). $99/month for your first 12 months while your subscription remains active, then it reverts to the regular price.
Clearly defined included calls or minutes were not found on Johnni AI's official homepage during the 13 July 2026 research check.
Yes. Johnni's official site states that it can book into calendars or CRMs and supports call routing and transfers.
Yes. The official site describes detailed summaries, recordings and transcripts available through its dashboard or connected systems.
Both products currently publish a $99 headline price. Deskie publishes 60 included answered calls made up of genuine enquiries. Deskie Core: Limited time: $99/month (normally $149/month). $99/month for your first 12 months while your subscription remains active, then it reverts to the regular price. Johnni's included usage and overage terms were not clearly shown, so those details still need confirmation for a full cost comparison.