Deskie answers missed calls with a natural Australian voice, captures the details, and texts them straight to you, 24/7.
You're on the tools, with a client, or at the pub. The phone rings. By the time you check, they've already called someone else. Every missed call is money walking out the door.
80%
of callers won't leave a voicemail
62%
will call a competitor instead
Dead simple. Four steps and you're sorted.
Your current business number stays the same.
A natural Australian voice answers callers by your business name, confirms your services (it knows your business), captures job details, and can even book appointments or transfer the call if you want it to.
Your caller receives an instant text confirming their message was received and that you'll be in touch. Your customers feel looked after, even when you can't pick up.
Full job details delivered straight to your phone in seconds. Call back when you're ready.
Call 0485 017 007 for a demo. Takes 30 seconds. No email. No signup.
Or leave your mobile and Deskie calls you back.
No credit card. No sales pitch.
By participating you confirm this is your number and consent to Deskie AI receptionist service demonstration and communications.
Try 14 answered calls before you pay a cent.
Core Plan
Includes 60 answered calls per month
Built for busy people who need results, not complexity.
No need to change your number or tell your customers anything. Deskie works behind the scenes.
No robotic nonsense. Your callers chat with a friendly Aussie voice they'll trust.
Day, night, weekends, public holidays. Deskie never knocks off.
Get the lead details on your phone within seconds. Name, job, location, and callback number. Plus anything else you want - customise to suit your business.
After Deskie answers, it can also transfer the call to you or another number. Works great if your caller prefers to hold and be put through directly.
Deskie can also book jobs straight into your calendar, or set them to pending for your approval. No double-handling required.
Deskie doesn't just pick up the phone. It thinks.
Deskie comes pre-loaded with industry knowledge. It knows a burst pipe is urgent but a bathroom reno is a standard quote. Whatever your business, Deskie speaks your language from day one - and the more you use it, the smarter it gets.
Deskie recognises urgent service requests - power outages, lockouts, burst pipes - and marks them as urgent so you know which calls to return first.
Just like a good receptionist, Deskie knows what you do and what you don't. Someone calls your electrical business about cleaning their pool? Deskie politely lets them know. No more wasted callbacks on jobs that aren't yours.
Telemarketers, robocalls, tyre-kickers. Deskie filters the noise so you only see real leads.
Decide exactly how Deskie handles your calls. Want every message? Done. Prefer to screen out certain enquiries? Easy. Change your mind anytime.
See exactly what's happening with your calls. Volume, peak times, most requested services, caller locations, and estimated revenue captured. Data that helps you grow.
Deskie learns your business over time - your services, your FAQs, your preferred scheduling. The longer you use it, the better it handles your calls. No extra cost.
Every month, you'll receive a full intelligence report showing your call patterns, what services are in demand, where your callers are coming from, and the estimated revenue your AI receptionist captured. It's not just a phone service - it's business intelligence.
From tradies to clinics, florists to IT support. If your phone rings while you're busy, Deskie captures the details and sends them through.
When you can't answer, your calls forward to Deskie instead of going to voicemail. Deskie answers in a natural Australian voice, just like a real receptionist, and asks what matters to your business: what do they need, when do they need it, location... all set by you. Then Deskie texts you the details in seconds. Nobody gets left talking to a beep, and no job walks out the door.
Yes. Your number stays the same. Your customers keep calling the number they already know, and Deskie only answers when you can't: you're busy, out of range, your phone's off or flat, or you just can't get to it.
Yes. Your phone rings as normal and you can answer whoever you want. But if you can't answer, or don't want to, the call diverts to Deskie who takes the details and texts them to you.
No. Deskie answers in a natural Australian voice with a light Aussie accent. Don't take our word for it: call Deskie on 0485 017 007 and hear for yourself.
Two minutes, anytime, 24/7. No booking, no forms, no credit card. Deskie asks about your business and how you want your calls answered, and you'll hear first-hand exactly how Deskie sounds to your customers. Just call 0485 017 007 to start.
Deskie's Core Plan is $149/month and includes 60 answered calls. Start with 14 free calls so you know Deskie's right for you before you pay a cent. No credit card, no setup fee, cancel anytime.
Yes. 14 free calls, so you hear Deskie handle your real callers before paying anything. Start anytime, no credit card needed.
Yes. Cancel anytime through your account or email support@deskie.com.au. No contracts. No cancellation fees. Service stays active until the end of your billing period. Dial ##002# to stop call forwarding immediately.
Deskie is designed not to guess. If something needs your judgement, pricing, availability, or approval, Deskie takes the caller's details and sends them through to you.
Your calls keep getting answered. Core includes 60 answered calls a month, and you can top up anytime if you need more. Monthly calls are used first, then top-ups. Monthly calls reset each billing month. Top-ups last 12 months.
You never pay for them. Deskie only counts a real call: a name, a number, and what they want. Spam, hang-ups, wrong numbers and time-wasters don't count. And if a dud ever slips through, just tell Deskie and the call will be credited straight back.
Yes. Deskie backs up your team, covering missed calls, after-hours, overflow, spam, and time-wasters. Your receptionist stays focused on the people in front of them, while Deskie makes sure no enquiry slips through.
Yes. We never sell your data. Deskie is an Australian business and handles customer information under our Privacy Policy.
Deskie runs on the best available AI models, and we update regularly to stay current. The technology is improving fast, so Deskie only gets better. If anything ever sounds off, tell us and we fix it fast.
Use these simple codes to redirect your incoming calls when you are busy, can't answer, decline a call, or have no service. These commands work across all major Australian networks (Telstra, Optus, Vodafone) and their resellers (like Boost, amaysim, ALDI Mobile, Belong, and TPG).
Before setting up new forwarding, clear any old settings so Deskie can answer.
Dial:
##002#
Then press Call.
This single code sets up "Conditional Forwarding." It redirects calls only if you are Busy, Don't Answer, Decline a Call, or are Unreachable (phone off/no signal).
Dial:
**004*[Deskie Number]#
Then press Call.
Your Deskie number is provided in your demo call.
By default, your phone rings for 15 seconds before forwarding. If you want more or less time, here's how you change it:
Telstra, Boost, ALDI, Belong
**61*[Deskie Number]*[Seconds]#
Optus, amaysim, Coles Mobile
**61*[Deskie Number]**[Seconds]#
Vodafone, TPG, Felix, Kogan
**61*[Deskie Number]**[Seconds]#
Choose from: 5, 10, 15, 20, 25, or 30 seconds.
The "Decline" Button
If you have activated the code above, hitting "Decline" on an incoming call will instantly send that caller to your forwarded number.
Check Your Status
To see where your calls are currently being forwarded, dial *#002#.
Prepaid Users
Most Australian "Postpaid" (monthly) plans support forwarding. However, some Prepaid plans restrict forwarding to external numbers. If you receive an "MMI Error" or "Failed" message, your plan may only allow forwarding to your provider's Voicemail.
If call forwarding is not working as expected, try these in order:
If still not working, use individual forwarding codes instead of the All-in-One **004#
##002# to clear
**61*[Deskie Number]# — No Answer (Ringing out)
**67*[Deskie Number]# — Busy (On another call or Declined)
**62*[Deskie Number]# — Unreachable (Off or No Service)
Call 0485 017 007 for a demo. Takes 30 seconds. No email. No signup.
Or leave your mobile and Deskie calls you back.
No credit card. No sales pitch.
By participating you confirm this is your number and consent to Deskie AI receptionist service demonstration and communications.
If you don't answer customer calls, your competitors will.