Australian AI receptionist comparison
One thing to check before comparing prices: a Deskie call and a competitor call are not always the same unit. With Deskie, a call only counts when there is a real enquiry, a name, a number, and what the caller wants. Spam, hang-ups, wrong numbers and time-wasters never count, and any dud that slips through is credited back. So Deskie's monthly calls are genuine enquiries, not raw call volume.
Deskie Core: Limited time: $99/month (normally $149/month). $99/month for your first 12 months while your subscription remains active, then it reverts to the regular price. Hooroo Pro is $149/month. The included usage also works differently: Hooroo Pro includes 300 minutes and charges $0.20 per extra minute, while Deskie Core includes 60 answered calls and offers top-ups. Hooroo may suit buyers who prefer self-service setup, recordings and transcripts. Deskie may suit buyers who prefer usage measured by genuine answered enquiries and an SMS-first handoff.
Both products claim a natural voice. You can hear Deskie's for yourself right now, call 0485 017 007. No signup, no details, about 30 seconds. Try doing the same with the others.
Deskie is built for Australian trades and service businesses. A small number of industries are not supported, so confirm your industry before setup.
Official product information researched 13 July 2026. Last updated 16 July 2026.
This is a feature and pricing comparison, not a customer review score. Plans can change, so confirm current terms before buying.
Verified facts are separated from product-fit interpretation. Where an official site did not publish a detail, the table says so instead of estimating it.
| Criterion | Hooroo AI | Deskie AI Reception |
|---|---|---|
| Australian availability and focus | Built in Australia for Australian businesses. | Built for Australian trades and service businesses. |
| Published monthly pricing | Pro: $149 AUD/month. Premium: $249 AUD/month. | Core: Limited time: $99/month (normally $149/month). |
| Introductory or trial offer | 7 days or 10 minutes, whichever comes first. No credit card. | 14 free answered calls. No credit card. |
| Included usage | Pro: 300 minutes/month. Premium: 500 minutes/month. | 60 answered calls per month. |
| What counts as a billable call | Not publicly stated. | Only genuine enquiries (name, number, and what they want). Spam, hang-ups and wrong numbers never count and are credited back. |
| Overage or top-up model | Pro: $0.20 per minute over. Premium: $0.15 per minute over. | Top-ups are available after the included calls are used. |
| 24/7 and after-hours | Yes. The official site states 24/7 call answering. | Yes. Missed calls can be answered 24/7. |
| Caller-detail capture | Message taking and a dashboard call record are included. | Captures caller details and the business-specific questions configured for the call. |
| Owner summaries and caller confirmations | Text and email summaries are included. A caller confirmation after the call was not publicly confirmed. | Texts the owner a call summary and sends the caller a confirmation message. |
| Appointment booking | The official plan lists appointment links. | Available when configured, including in-call appointment booking. |
| Call transfers | Call transfer rules are included. | Available when configured. |
| Recordings and transcripts | Both are included on the Pro plan. | Not listed as a standard customer-facing feature on the current homepage. |
| Integrations | A general integration list was not found on the public Pro plan page. Enterprise lists custom requirements and multi-location support. | Booking and transfer can be configured. A broad public integration catalogue is not published. |
| Setup approach | Self-service setup advertised as free and completed in 30 seconds. | Configured with the business in about three minutes while keeping the existing number. |
| Likely workflow fit | Businesses that prefer minute-based usage, dashboard records and self-service configuration. | Small businesses that prefer answered-call usage and owner plus caller SMS handoff. |
| Important limitation to compare | Call length changes how many conversations fit inside the monthly included minutes. | The standard plan is measured in answered calls. Top-ups are needed after 60. |
Deskie Core: Limited time: $99/month (normally $149/month). $99/month for your first 12 months while your subscription remains active, then it reverts to the regular price. Hooroo Pro is $149/month and includes 300 minutes. Deskie Core includes 60 answered calls.
On paper, Hooroo's 300 minutes can look like more than Deskie's 60 calls. But the two are measured differently. Deskie's 60 calls are 60 genuine enquiries, spam and duds never count and are credited back. Hooroo bills by connected minutes, and how those minutes treat junk calls, hang-ups or wrong numbers is not publicly stated, so we cannot confirm they are excluded. Sixty guaranteed real enquiries and 300 raw minutes are not the same thing, so compare them with that in mind.
For a wider cost comparison, see reception service costs in Australia.
As a real example, one solo franchise operator runs around nine calls a day through Deskie.
These details were not found clearly stated on the official site during the research check. That does not mean the capability or term is unavailable. It means a buyer should confirm it directly.
If you need a self-service setup with published included minutes, recordings, transcripts, appointment links and call transfer rules, Hooroo AI is a genuine option and may be the better fit.
But if your main problem is simpler, you are busy or on a job and calls are going unanswered, Deskie is the stronger choice. You keep your existing number and you only ever pay for genuine enquiries. Deskie Core: Limited time: $99/month (normally $149/month). $99/month for your first 12 months while your subscription remains active, then it reverts to the regular price.The moment a call comes in you get an SMS with the caller's details while the caller gets a confirmation, so the job does not ring the next business instead.
Compare all four shortlisted products in the Australian AI receptionist buyer's guide, or read how an AI receptionist works in Australia.
Call the live demo and hear exactly what your customers would hear. It takes about 30 seconds. No email. No signup. No forms.
Hooroo's official plan page listed Pro at $149 AUD per month with 300 minutes and Premium at $249 AUD per month with 500 minutes when checked on 13 July 2026.
The official plan page lists overage at $0.20 per minute on Pro and $0.15 per minute on Premium.
Deskie has a lower promotional price. Deskie Core: Limited time: $99/month (normally $149/month). $99/month for your first 12 months while your subscription remains active, then it reverts to the regular price. Hooroo Pro publishes a $149 monthly price with 300 connected minutes. Deskie includes 60 genuine enquiries, and spam, hang-ups, wrong numbers and credited duds do not count.
Yes. Hooroo's official pricing page states a free trial of 7 days or 10 minutes, whichever comes first, with no credit card.
Yes. Hooroo lists call recordings and transcripts as included Pro features, alongside text and email summaries.
The units are not directly equivalent. Hooroo publishes 300 included minutes, but its treatment of junk calls, hang-ups and wrong numbers was not publicly stated. Deskie's 60 calls are genuine enquiries, with spam and duds excluded or credited back.
Yes. Hooroo lists call transfer rules on its Pro plan. Deskie supports optional call transfer when configured for the business.