AI Receptionist in Australia
An AI receptionist answers missed calls, speaks with callers in a natural voice, captures job details, and texts them to you. Deskie does this for Australian businesses around the clock, keeps your existing number, and starts at $149 a month.
Last updated 30 May 2026
Hear Deskie live. Call 0485 017 007 for a demo. Takes 30 seconds. No email. No signup.
Call 0485 017 007Prefer Deskie to call you? Enter your mobile and Deskie rings you back.
No credit card. No sales pitch.
Missed calls still cost real jobs
When a customer calls and reaches voicemail, the job usually moves on without you. 80% of callers won't leave a voicemail, and 62% simply call the next business on the list. For a small Australian business, a missed call isn't a missed message. It's a lost job.
The outcome: an answered call and a text you can act on
Deskie answers your missed calls 24/7 in a natural Australian voice, asks the questions that matter, captures the caller and job details, and texts you within seconds. You keep your existing number and still answer whenever you want.
What is an AI receptionist?
An AI receptionist is a voice agent that answers your business calls, talks naturally with the caller, works out why they're calling, and passes the relevant details to you. It's built for the calls you can't get to yourself. Deskie answers by your business name, or your own name (up to you), asks the screening questions you've set, captures the caller and job details, flags urgent jobs, and texts you a summary within seconds. It only takes the calls you miss.
How does an AI receptionist work?
Your phone still rings first. When you miss a call, Deskie answers, has a normal conversation with the caller, asks the questions you've configured for your business, and texts you the details so you can decide what to do next. Nothing changes for your customer: they keep calling the same number. Deskie can ask about job type, budget, timeframe, location and photos, and if you want, it can book appointments or put the call straight through to you. If you work on site and miss calls all day, here's how Deskie works as an AI receptionist for tradies.
How much does an AI receptionist cost in Australia?
Deskie starts at $149 a month, which includes 60 answered calls. You get 14 free calls to try it first, no setup fee, and no lock-in contract, and you can top up if you ever need more answered calls. Only genuine, actionable calls count toward your allowance. Spam, robocalls and time-wasters are filtered out, so your monthly calls go to real enquiries, not noise.
Is an AI receptionist better than voicemail or an answering service?
An AI receptionist is better than voicemail when you need callers actually answered, screened, and passed to you as usable job details rather than a message you may never get. For many small businesses it's also simpler and cheaper than a traditional phone answering service in Australia. Voicemail relies on the caller bothering to leave a message. Human services often run limited hours, cost more, or charge per call. Deskie answers around the clock, including after hours and weekends, and sends you the details immediately.
Will my callers know it's AI?
Callers hear a natural Australian voice that answers by your business name and has a normal conversation about what they need, so it feels helpful and professional, not like a robotic phone menu. Deskie never hides that it's AI. If a caller asks, Deskie tells them plainly that yes, it's an AI assistant here to help. The best way to judge it is to call the demo number and hear it for yourself. Deskie doesn't try to imitate a human perfectly. It's built to answer clearly, get the right details, and stop leaving your callers stuck at voicemail.
Can I keep my existing number?
Yes. Deskie works with your existing business number, so no changes required: your customers keep calling exactly the same number, and you can still answer whenever you want. Deskie only handles the calls you miss, and setup takes about 3 minutes.
Deskie vs voicemail vs a human answering service
The right option depends on whether you just need a basic message, or you need the caller heard, screened, and sent to you as a job you can act on.
| Feature | Deskie (AI) | Voicemail | Human answering service |
|---|---|---|---|
| Answers 24/7 | Yes | No | Limited hours |
| Natural conversation | Yes | No | Yes |
| Captures job details | Yes | Only if caller leaves them | Yes |
| Texts you instantly | Yes | No | Sometimes |
| Keep your number | Yes | Yes | Often no |
| Typical cost | From $149/mo | Free | Higher, plus per-call |
Don't take our word for it. Call and hear Deskie now: 0485 017 007.
FAQ
What does Deskie answer?
Deskie answers missed calls for Australian businesses in a natural Australian voice. It captures caller details, job details, and the answers to any screening questions you've set.
Does Deskie replace my phone number?
No. Customers keep calling your existing number. You still answer whenever you can, Deskie only answers the calls you miss.
Does Deskie reject callers?
No. Deskie politely handles out-of-scope enquiries and filters spam, robocalls and time-wasters. Genuine, actionable calls are captured and sent to you.
Do wrong numbers and spam calls count?
No. You only pay for a real call: a name, a number, and what they need. Spam, hang-ups, wrong numbers and time-wasters don't count, and if a dud ever slips through, just tell Deskie and the call is credited straight back.
Can Deskie handle urgent calls?
Yes. Deskie can detect urgent jobs such as lockouts, burst pipes and outages, then flag them in the details it sends you. You can even ask Deskie to send urgent jobs through straight away and hold the non-urgent ones until the next working day, it's up to you.
Can I choose what Deskie asks?
Yes. Deskie can ask the screening questions you set, configured through a quick callback with Deskie, such as whether it's a new or existing job, budget, timeframe, location, or a photo request.
How quickly can Deskie be set up?
Setup takes about 3 minutes. Call 0485 017 007 anytime, 24/7, no booking, no forms, no credit card. Deskie asks about your business and how you want calls handled, and you hear exactly how it'll sound to your customers. Appointment booking and live call transfer can be added if you want them.
Hear Deskie live. Call 0485 017 007 for a demo. Takes 30 seconds. No email. No signup.
Call 0485 017 007Prefer Deskie to call you? Enter your mobile and Deskie rings you back.
No credit card. No sales pitch.