Deskie AI Reception
AI Receptionist in Australia
An AI receptionist answers missed calls, speaks with callers in a natural voice, captures enquiry details, and texts them to you. Deskie does this for Australian businesses around the clock and keeps your existing number. Limited time: $99/month (normally $149/month). $99/month for your first 12 months while your subscription remains active, then it reverts to the regular price.
Last updated 16 July 2026
Hear Deskie live. Call 0485 017 007 for a demo. Takes 30 seconds. No email. No signup.
Call 0485 017 007Prefer Deskie to call you? Enter your mobile and Deskie rings you back.
No credit card. No sales pitch.
By participating you confirm this is your number and consent to Deskie AI receptionist service demonstration and communications.
If you don't answer customer calls, your competitors will.
Missed calls still cost real bookings
When a customer calls and reaches voicemail, the customer usually moves on without you. 80% of callers won't leave a voicemail, and 62% simply call the next business on the list. For a small Australian business, a missed call isn't a missed message. It's a lost booking.
The outcome: an answered call and a text you can act on
Deskie answers your missed calls 24/7 in a natural Australian voice, asks the questions that matter, captures the caller and enquiry details, and texts you within seconds. You keep your existing number and still answer whenever you want.
What is an AI receptionist?
An AI receptionist is a voice agent that answers your business calls, talks naturally with the caller, works out why they're calling, and passes the relevant details to you. It's built for the calls you can't get to yourself. Deskie answers by your business name, or your own name (up to you), asks the screening questions you've set, captures the caller and enquiry details, flags urgent enquiries, and texts you a summary within seconds. It only takes the calls you miss.
How does an AI receptionist work?
Your phone still rings first. When you miss a call, Deskie answers, has a normal conversation with the caller, asks the questions you've configured for your business, and texts you the details so you can decide what to do next. Nothing changes for your customer: they keep calling the same number. Deskie can ask about enquiry type, budget, timeframe, location and photos, and if you want, it can book appointments or put the call straight through to you. If you work on site and miss calls all day, here's how Deskie works as an AI receptionist for tradies.
How much does an AI receptionist cost in Australia?
Deskie Core's current standard price is $149/month and includes 60 answered calls. Limited time: $99/month (normally $149/month). $99/month for your first 12 months while your subscription remains active, then it reverts to the regular price. The trial includes 14 free answered calls, no credit card required. There is no setup fee or lock-in contract, and top-ups are available. Only genuine, actionable calls count toward your included calls. Spam, robocalls and time-wasters are filtered out, so your monthly calls go to real enquiries, not noise.
Is an AI receptionist better than voicemail or an answering service?
An AI receptionist is better than voicemail when you need callers actually answered, screened, and passed to you as usable enquiry details rather than a message you may never get. For many small businesses it's also simpler and cheaper than a traditional phone answering service in Australia. Voicemail relies on the caller bothering to leave a message. Human services often run limited hours, cost more, or charge per call. Deskie answers around the clock, including after hours and weekends, and sends you the details immediately. It's also the AI alternative to a human virtual receptionist in Australia. For the free-first comparison, see missed-call auto-reply SMS vs an AI receptionist.
Will my callers know it's AI?
Callers hear a natural Australian voice that answers by your business name and has a normal conversation about what they need, so it feels helpful and professional, not like a robotic phone menu. Deskie never hides that it's AI. If a caller asks, Deskie tells them plainly that yes, it's an AI assistant here to help. The best way to judge it is to call the demo number and hear it for yourself. Deskie doesn't try to imitate a human perfectly. It's built to answer clearly, get the right details, and stop leaving your callers stuck at voicemail.
Can I keep my existing number?
Yes. Deskie works with your existing business number, so no changes required: your customers keep calling exactly the same number, and you can still answer whenever you want. Deskie only handles the calls you miss, and setup takes about 3 minutes.
Which Australian industries use AI reception?
Deskie supports Australian service businesses that receive calls while the owner or team is busy working. See the dedicated answering guides for electricians, roofers, pest control businesses and locksmiths.
Deskie vs voicemail vs a human answering service
The right option depends on whether you just need a basic message, or you need the caller heard, screened, and sent to you as an enquiry you can act on.
| Feature | Deskie (AI) | Voicemail | Human answering service |
|---|---|---|---|
| Answers 24/7 | Yes | No | Limited hours |
| Natural conversation | Yes | No | Yes |
| Captures enquiry details | Yes | Only if caller leaves them | Yes |
| Texts you instantly | Yes | No | Sometimes |
| Keep your number | Yes | Yes | Often no |
| Typical cost | Limited time: $99/month (normally $149/month) | Free | Higher, plus per-call |
Don't take our word for it. Call and hear Deskie now: 0485 017 007.
FAQ
What does Deskie answer?
Deskie answers missed calls for Australian businesses in a natural Australian voice. It captures caller details, enquiry details, and the answers to any screening questions you've set.
Does Deskie replace my phone number?
No. Customers keep calling your existing number. You still answer whenever you can, Deskie only answers the calls you miss.
Does Deskie reject callers?
No. Deskie politely handles out-of-scope enquiries and filters spam, robocalls and time-wasters. Genuine, actionable calls are captured and sent to you.
Do wrong numbers and spam calls count?
No. You only pay for a real call: a name, a number, and what they need. Spam, hang-ups, wrong numbers and time-wasters don't count, and if a dud ever slips through, just tell Deskie and the call is credited straight back.
Can Deskie handle urgent calls?
Yes. Deskie can detect urgent enquiries such as lockouts, burst pipes and outages, then flag them in the details it sends you. You can even ask Deskie to send urgent enquiries through straight away and hold the non-urgent ones until the next working day, it's up to you.
Can I choose what Deskie asks?
Yes. Deskie can ask the screening questions you set, configured through a quick callback with Deskie, such as whether it's a new or existing enquiry, budget, timeframe, location, or a photo request.
How quickly can Deskie be set up?
Setup takes about 3 minutes. Call 0485 017 007 anytime, 24/7, no booking, no forms, no credit card. Deskie asks about your business and how you want calls handled, and you hear exactly how it'll sound to your customers. Appointment booking and live call transfer can be added if you want them.
Hear Deskie live. Call 0485 017 007 for a demo. Takes 30 seconds. No email. No signup.
Call 0485 017 007Prefer Deskie to call you? Enter your mobile and Deskie rings you back.
No credit card. No sales pitch.
By participating you confirm this is your number and consent to Deskie AI receptionist service demonstration and communications.
If you don't answer customer calls, your competitors will.