Virtual Receptionist in Australia
A virtual receptionist answers your business calls remotely so you never miss one. Deskie is the AI version, answering 24/7 in a natural Australian voice, capturing each caller's details and texting them to you. Keep your number, from $149 a month, no lock-in contract.
Last updated 31 May 2026
Hear Deskie live. Call 0485 017 007 for a demo. Takes 30 seconds. No email. No signup.
Prefer Deskie to call you? Enter your mobile and Deskie rings you back.
No credit card. No sales pitch.
A receptionist, without the wage or the per-call bill
A receptionist means no call goes unanswered. The problem is the cost: a human in the chair, or a remote service charging by the call or the minute, on limited hours. Meanwhile the calls you miss don't wait. 80% of callers won't leave a voicemail, and 62% just ring the next business on the list. Deskie gives you the answered call without the wage bill or the per-call meter.
Deskie answers every call you miss, day or night
Deskie answers in a natural Australian voice, has a real conversation with the caller, asks the questions you've set, and texts you the details in seconds. It works around the clock for a flat monthly price, keeps your existing number, and you still answer any call you want to.
What is a virtual receptionist?
A virtual receptionist answers a business's calls without sitting in the office, then passes the caller's details to the owner. Traditionally that's a person working remotely, often charging per call or per minute on set hours. Deskie is the AI version: it answers 24/7 in a natural voice, has a real conversation, captures what the caller needs, and texts it to you instantly, for one flat monthly price.
AI vs a human virtual receptionist: what's the difference?
A human virtual receptionist works set hours, costs more, and usually bills per call or per minute. Deskie answers every hour of every day, never puts a caller on hold, knows your business, asks the exact questions you've set, and texts you the details in seconds, all for a flat $149 a month. Deskie is upfront that it's AI: if a caller asks, it tells them plainly that it's an AI assistant here to help.
How much does a virtual receptionist cost in Australia?
A human virtual receptionist service often charges per call or per minute on top of a monthly fee, and many lock you into a contract, so the cost rises with your call volume. Deskie is a flat $149 a month for 60 answered calls, with no setup fee and no lock-in contract. You can try it first with 14 free calls, and top up if you ever need more.
Can a virtual receptionist use my existing number?
Yes. Deskie works with your existing business number, so your customers keep calling the number they already know and nothing changes for them. Deskie only answers the calls you miss, you can still answer whenever you want, and setup takes about 3 minutes.
Is an AI virtual receptionist any good?
For most small businesses, better than the alternative. Deskie answers instantly with no hold music, around the clock, knows your services, asks the questions you'd ask, and never has an off day. The easiest way to judge it is to call the demo number and hear Deskie for yourself.
Does it work after hours?
Yes. Deskie answers nights, weekends and public holidays the same as any other time, and texts you the details, so the call that comes in at 9pm is captured instead of lost to voicemail.
Deskie vs a human virtual receptionist vs voicemail
The choice is really between paying a person, losing the call to a beep, or letting Deskie answer for a flat price.
| Feature | Deskie (AI) | Human virtual receptionist | Voicemail |
|---|---|---|---|
| Answers 24/7 | Yes | Limited hours | No |
| Per-call or per-minute fees | No | Often | No |
| Lock-in contract | No | Often | No |
| Knows your business | Yes | Sometimes | No |
| Answers instantly, no hold | Yes | Not always | No |
| Texts you instantly | Yes | Sometimes | No |
| Cost | From $149/mo flat | Higher | Free but loses jobs |
Don't take our word for it. Call and hear Deskie now: 0485 017 007.
FAQ
What does a virtual receptionist do?
It answers your business calls when you can't and passes on the caller's details. Deskie does this with AI: it answers 24/7, captures the enquiry, and texts it to you in seconds.
Is Deskie a real person?
No, and Deskie never pretends to be. Deskie is an AI virtual receptionist that answers in a natural Australian voice. If a caller asks, it tells them plainly that it's an AI assistant here to help.
Can I choose what Deskie asks my callers?
Yes. Deskie asks the screening questions you set, configured through a quick callback, such as whether it's a new or existing job, budget, timeframe, location, or a photo request.
Do wrong numbers and spam calls count?
No. You only pay for a real call: a name, a number, and what they need. Spam, hang-ups, wrong numbers and time-wasters don't count, and if a dud slips through, just tell Deskie and the call is credited straight back.
Can I keep my existing number?
Yes. Deskie works with your existing business number. Your customers keep calling the number they know, and Deskie only answers the calls you miss.
Can I cancel anytime?
Yes. No lock-in contract and no cancellation fees. Your service stays active until the end of your billing period.
Hear Deskie live. Call 0485 017 007 for a demo. Takes 30 seconds. No email. No signup.
Call 0485 017 007Prefer Deskie to call you? Enter your mobile and Deskie rings you back.
No credit card. No sales pitch.