Deskie AI Reception answers missed calls with a natural Australian voice, captures the details, and texts them straight to you, 24/7.
Your first 14 answered calls are free. No credit card.
Call 0485 017 007 for a demo.
Or enter your mobile and Deskie calls you now:
Takes 30 seconds. No email. No signup. No credit card. No sales pitch.
By participating you confirm this is your number and consent to Deskie AI receptionist service demonstration and communications.
You're on the tools, with a client, or at the pub. The phone rings. By the time you check, they've already called someone else. Every missed call is money walking out the door.
80%
of callers won't leave a voicemail
62%
will call a competitor instead
Super simple. Four steps and you're sorted.
Your current business number stays the same.
A natural Australian voice answers callers by your business name, confirms your services (it knows your business), captures job details, and can even book appointments or transfer the call if you want it to.
Your caller receives an instant text confirming their message was received and that you'll be in touch. Your customers feel looked after, even when you can't pick up.
Full job details delivered straight to your phone in seconds. Call back when you're ready.
Call 0485 017 007 for a demo. Takes 30 seconds. No email. No signup.
Or leave your mobile and Deskie calls you back.
No credit card. No sales pitch.
By participating you confirm this is your number and consent to Deskie AI receptionist service demonstration and communications.
Try 14 answered calls before you pay a cent.
Core Plan
Limited-time offer: $99/month.
(Normally $149/month).
Includes 60 answered calls per month
Available for up to 12 consecutive months while the subscription remains active.
Built for busy people who need results, not complexity.
No need to change your number or tell your customers anything. Deskie works behind the scenes.
No robotic nonsense. Your callers chat with a friendly Aussie voice they'll trust.
Day, night, weekends, public holidays. Deskie never knocks off.
Get the lead details on your phone within seconds. Name, job, location, and callback number. Plus anything else you want - customise to suit your business.
After Deskie answers, it can also transfer the call to you or another number. Works great if your caller prefers to hold and be put through directly.
Deskie can also book jobs straight into your calendar, or set them to pending for your approval. No double-handling required.
Deskie doesn't just answer the phone. It thinks.
Deskie comes pre-loaded with industry knowledge. It knows a burst pipe is urgent but a kitchen reno is a standard quote. Whatever your business, Deskie speaks your language from day one - and the more you use it, the smarter it gets.
Deskie recognises urgent service requests - power outages, lockouts, burst pipes - and marks them as urgent so you know which calls to return first.
Just like a good receptionist, Deskie knows what you do and what you don't. Someone calls your electrical business about cleaning their pool? Deskie politely lets them know. No more wasted callbacks on jobs that aren't yours.
Telemarketers, robocalls, tyre-kickers. Deskie filters the noise so you only see real leads.
Decide exactly how Deskie handles your calls. Want every message? Done. Prefer to screen out certain enquiries? Easy. Change your mind anytime.
See exactly what's happening with your calls. Calls answered, enquiries captured, urgent and after-hours activity, and what got screened out so you only saw real leads.
Deskie learns your business over time - your services, your FAQs, your preferred scheduling. The longer you use it, the better it handles your calls. No extra cost.
Every month, you'll receive a full intelligence report showing every call answered, the enquiries captured, urgent and after-hours activity, and what was screened out. It's not just a phone service - it's a clear picture of your phone traffic.
From tradies to clinics, florists to IT support. If your phone rings while you're busy, Deskie captures the details and sends them through.
When you can't answer, your calls forward to Deskie instead of going to voicemail. Deskie answers in a natural Australian voice, just like a real receptionist, and asks what matters to your business: what do they need, when do they need it, location... all set by you. Then Deskie texts you the details in seconds. Nobody gets left talking to a beep, and no job walks out the door.
Yes. Your number stays the same. Your customers keep calling the number they already know, and Deskie only answers when you can't: you're busy, out of range, your phone's off or flat, or you just can't get to it.
Yes. Your phone rings as normal and you can answer whoever you want. But if you can't answer, or don't want to, the call diverts to Deskie who takes the details and texts them to you.
No. Deskie answers in a natural Australian voice with a light Aussie accent. Don't take our word for it: call Deskie on 0485 017 007 and hear for yourself.
Two minutes, anytime, 24/7. No booking, no forms, no credit card. Deskie asks about your business and how you want your calls answered, and you'll hear first-hand exactly how Deskie sounds to your customers. Just call 0485 017 007 to start.
Deskie Core's current standard price is $149/month and includes 60 answered calls. For a limited time, new customers receive the same Core plan for $99/month for up to their first 12 consecutive months, provided the subscription remains active. If the subscription is cancelled, the promotional price ends and any remaining discounted months are forfeited. After 12 months, the regular price applies. Start with 14 free calls so you know Deskie's right for you before you pay a cent. No credit card or setup fee.
Yes. 14 free calls, so you hear Deskie handle your real callers before paying anything. Start anytime, no credit card needed.
Yes. Cancel anytime through your account or email support@deskie.com.au. No contracts. No cancellation fees. Service stays active until the end of your billing period. Dial ##002# to stop call forwarding immediately.
Deskie is designed not to guess. If something needs your judgement, pricing, availability, or approval, Deskie takes the caller's details and sends them through to you.
Your calls keep getting answered. Core includes 60 answered calls a month, and you can top up anytime if you need more. Monthly calls are used first, then top-ups. Monthly calls reset each billing month. Top-ups last 12 months.
You never pay for them. Deskie only counts a real call: a name, a number, and what they want. Spam, hang-ups, wrong numbers and time-wasters don't count. And if a dud ever slips through, just tell Deskie and the call will be credited straight back.
Yes. Deskie backs up your team, covering missed calls, after-hours, overflow, spam, and time-wasters. Your receptionist stays focused on the people in front of them, while Deskie makes sure no enquiry slips through.
Yes. Deskie answers as your franchise and territory, knows your services, and can handle pricing questions the way you instruct, so every missed call is looked after without you at the phone. It sits alongside your head-office booking line, it doesn't replace or interfere with it. You get the local calls you'd otherwise lose, handled in your name. See the AI receptionist for franchisees page.
Yes, and you should. It is free, it takes two minutes to switch on, and it is better than voicemail. Turn it on today whether or not you ever use Deskie.
But remember it does not answer the call. An auto-reply asks the caller to open another app and type out their problem, their address and their availability, after you have already missed them. Most callers will not do that, which is the same reason they do not leave voicemails. It does not remove the work, it moves it.
Deskie answers while they are still on the line, asks the questions you have set, captures the job, and texts you the details.
Yes. We never sell your data. Deskie is an Australian business and handles customer information under our Privacy Policy.
Deskie runs on the best available AI models, and we update regularly to stay current. The technology is improving fast, so Deskie only gets better. If anything ever sounds off, tell us and we fix it fast.
Use these simple codes to redirect your incoming calls when you are busy, can't answer, decline a call, or have no service. These commands work on the major Australian networks (Telstra, Optus, Vodafone) and most of their resellers (like Boost, amaysim, ALDI Mobile, and Belong). A few plans restrict forwarding - see the notes below.
Before setting up new forwarding, clear any old settings so Deskie can answer.
Dial:
##002#
Then press Call.
This single code sets up "Conditional Forwarding." It redirects calls only if you are Busy, Don't Answer, Decline a Call, or are Unreachable (phone off/no signal).
Dial:
**004*[Deskie Number in +614 format]#
Then press Call.
Your Deskie number is provided in your demo call.
By default, your phone rings for 15 seconds before forwarding. If you want more or less time, here's how you change it:
Telstra and Optus networks (including most resellers)
**61*[Deskie Number in +614 format]**[Seconds]#
Ring-time behaviour varies by carrier and plan - if the code errors, leave the default ring time in place.
Vodafone, TPG, felix, Kogan
No handset timer code - set ring time in the My Vodafone app or by calling 1555.
Choose from: 5, 10, 15, 20, 25, or 30 seconds.
If you're on holiday, in a busy period, or simply don't want your mobile to ring at all, you can switch on immediate call forwarding.
For most Australian mobile services, open your phone keypad and dial:
**21*[Deskie number in +614 format]#
Then press call.
This sends all incoming mobile calls straight to Deskie without your phone ringing.
When you want your phone to ring again before Deskie answers, turn off immediate forwarding first by dialing: ##21# then press call. Then follow the conditional forwarding steps above to switch back to missed-call, busy, or unreachable forwarding.
The "Decline" Button
If you have activated the code above, hitting "Decline" on an incoming call will instantly send that caller to your forwarded number.
Check Your Status
To check whether conditional forwarding is active, dial *#004#.
Prepaid Users
Most Australian "Postpaid" (monthly) plans support forwarding. However, some plans - especially felix, Kogan, Lebara, and Vodafone prepaid - restrict forwarding to external numbers. If you receive an "MMI Error" or "Failed" message, see the detailed guide below for your options.
If call forwarding is not working as expected, try these in order:
If still not working, use individual forwarding codes instead of the All-in-One **004#
##002# to clear
**61*[Deskie Number in +614 format]#: No Answer (Ringing out)
Call 0485 017 007 for a demo. Takes 30 seconds. No email. No signup.
Or leave your mobile and Deskie calls you back.
No credit card. No sales pitch.
By participating you confirm this is your number and consent to Deskie AI receptionist service demonstration and communications.
If you don't answer customer calls, your competitors will.
PS.
Deskie is not for you if your phone rings twice a week and you always answer it.
It is for people whose hands are full when the phone rings. Under a house, on a roof, in a consult, under a bonnet. If that is you, ring 0485 017 007 and hear exactly what your customers would hear.
If you do not answer your customers' calls, your competitors will.